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Case Study

GB Contract Floorcovering Market Research and Benchmarking

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Overview

The Palmer Report is a long-established multi-client research programme providing a comprehensive view of the GB contract floorcovering market.

Running since 1979, the study is widely used by manufacturers and distributors, with recent editions published in 2017, 2020 and 2023, and the next edition scheduled for 2026.


The Challenge

The contract floorcovering market is broad and fragmented, covering multiple product categories and sectors.

Manufacturers require:

  • A consistent view of total market size and structure
  • Insight into sector demand and changing usage patterns
  • Independent benchmarking of brand performance
  • Long-term trend data to support planning and investment

Our Approach

We deliver a comprehensive programme of market research in the construction sector, combining multiple data sources:

  • 400 structured telephone interviews with contractors, specifiers, and distributors
  • Manufacturer sales data and extensive desk research
  • Analysis delivered across three report volumes:
    • Market size and sector trends
    • Brand recognition and performance
    • Verbatim market feedback

What the Research Revealed

  • A clear picture of market size and sector demand across key floorcovering types
  • Differences in product performance across sectors such as offices, education, and healthcare
  • Strong variation in brand awareness, perception, and loyalty
  • Ongoing shifts in product usage and specification trends

The Outcome

The report provides industry stakeholders with:

  • Long-term tracking of market trends and performance
  • Robust benchmarking of brands across key attributes
  • Identification of growth areas and product substitution trends
  • Strategic evidence to support sales, investment, and business planning

We produce a range of multi-client and bespoke studies across the construction and building products sectors.

You can find out more about our latest reports and research here.

Discover Services

Our research services are designed to support a wide range of strategic objectives. These often include exploring potential opportunities in new markets, evaluating your current or prospective product/service offerings, enhancing customer experiences, to redefining your brand's positioning.

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These free resources are designed to guide you through the intricacies of market research in the construction, building products and environmental & energy sectors. They offer insight into strategies and techniques proven to yield results.