Molly Millars Lane
t: 01189 797800
f: 01189 797799
how customer focused are you?
Is your company a STAR or a DINOSAUR when it comes to focusing on your customers?
You only get one chance to give a first impression! If you don't give your customers what they want, then your competitors will. There is no-one as powerful as a customer who will tell others how good you are.
For each of the statements in the table below put a mark in the column that best describes your company. The links on the right show you how we can help in the areas where you are struggling.
If you scored between 1 & 22 you're a star. Well done, you must be doing a great many things right. If you scored between 0 & 21, however, you are officially SAD - and you may need some help to improve your company performance to get ahead of your competitors.
Even if you are a star, there might well be areas where support would be welcome. If you feel you would like some extra help to stay ahead of the competition, or want input to a strategic issue, please email us from our contacts page.