Client Testimonials

The results of Leading Edge’s research will be fed directly into our marketing strategy, while the detailed analysis highlighted opportunities for growth. The project met all our objectives and as a result we have commissioned them to carry out further research projects for us.

Thank you for a great piece of research on the UK Timber sector. The quality and depth of the work by the Leading Edge team on a complex task fully vindicated my recommendation for using you at the outset. I look forward to working with you again soon.

The Leading Edge team was very efficient and professional in their approach and kept to an extremely restricted delivery date. The results of the research have proved to be very helpful and insightful in moving our projects forward.

We were very pleased with the level of industry know-how, that gave us the chance to get the best out of this project. Also the level of communication and response was very good. We strongly recommend Leading Edge and would consider them in the future for any research project.

It had been a long time since we had undertaken market research by an external company and I felt that the whole way through the process that Leading Edge had the understanding and knowledge to lead the project for us. The results were presented very clearly and concisely and I would gladly recommend Leading Edge to anyone who is looking for a market leader in market research.

We have used Leading Edge a number of times before and went to them to help us evaluate a potential new product sector for the building products market. As with previous research we were more than happy with the results and would definitely use them again.

Leading Edge was commissioned to produce a market analysis on a very complex and niche sector. The final output was extremely detailed and insightful, and their level of support, professionalism and commitment to the project was first-rate throughout the programme. We were very pleased with the end quality, and will undoubtedly call on their services again.

We have worked with Leading Edge for 5 years to track the performance of concrete against other building materials. They have excellent knowledge of the construction and cementitious markets and have consistently produced the required output on time and within budget.

We needed assistance to understand our market in more detail to help us plan our diversification strategy. The work was excellent and we acted upon most of the recommendations.

Professional research company that fully addressed the brief on time. Would certainly use Leading Edge again in the future.

Leading Edge developed two forecasting models for us, the first to forecast total UK construction output by sector and the other to forecast our own sales by product group. We were extremely pleased with the work, the models give us more confidence and we use them in our business planning. We would definitely recommend using Leading Edge, they have added significant value to our forecasting process.

The Leading Edge team were highly knowledgeable about forecasting in the construction sector with the necessary expertise and insight to add real value to our business. They delivered the market analysis report on time and to the required specification and provided an excellent service all round.

Leading Edge worked with us on the marketing and brand strategy for our UK business. The market research they carried out has enabled us to identify the most profitable route to growing our business. We were more than happy with their work and would definitely recommend them.

It was a pleasure working with the staff at Leading Edge. Their expertise in the construction sector was a significant benefit as they assisted our organisation in evaluating our market position and develop a proactive marketing strategy moving forward. I have no hesitation in recommending their services.

At very short notice Leading Edge came into our business to assist with our strategic business planning process. They were able to immediately understand the brief and worked with us to provide essential information to allow us to make some key decisions. This was all done on a very tight timescale and they met the brief exactly.

I was impressed with the analysis and how Leading Edge presented the results of this benchmarking project. I will be communicating the findings across my team to help drive service improvements.

Leading Edge was extremely responsive to any issues or queries that arose throughout the project and the general consensus from our senior team was that the final output exceeded our expectations. I would recommend them without hesitation to companies in need of a strategic customer survey.

The findings from the report enabled the MCRMA to agree a forward strategy to enable us to develop new opportunities within the industry.

We’ve managed our own customer satisfaction surveys for many years with results remaining fairly static to falling. Leading Edge took all the hassle away from the process, provided a professional one on one service which resulted in improved client engagement and culminated in a comprehensive and meaningful report with benchmarking score, enabling us focus on key improvement opportunities.

Leading Edge has been carrying out customer satisfaction surveys and measurement of net promoter scores for us on a continual basis for around 12 years. We are very happy with the quality of work, meeting of deadlines and customer liaison. The output enables us to identify areas where we need to improve and also service areas where we excel. I would be happy to recommend them to other companies.

Leading Edge carried out a customer survey on our behalf including the measurement of the net promoter score. The survey was across a number of product and customer groups which added to the complexity of the process. The team at Leading Edge were very supportive and helpful throughout the process and the final report has contributed well to our business planning.