You get the highest possible standards from us

It is very important for our clients to trust us to deliver a project in a professional manner and to the highest possible standard.   To provide this level of confidence we set and adhere to a number of standards which are outlined below.

Marketing credentials

Many of our consultants belong to the Chartered Institute of Marketing (CIM) and hold the status of chartered marketer.

Market Research code of conduct

All our market research projects are carried out in compliance with the Market Research Society’s Code of Conduct of April 1998, which is in accordance with the ICC/ESOMAR International Code of Marketing and Social Research Practice.

Continuous professional development

As a learning organisation, we are committed to continuous professional development. We are a member of the CPD Certification Service, and our white papers, case studies, workshops and construction & building materials forecast are all eligible for CPD hours.

Quality & environmental policy

Leading Edge operates a quality management system in compliance with BS EN ISO 9001:2005, which is run by European Quality Assurance Limited. At the end of every project we ask clients to mark us on particular aspects of our service performance.  This process helps in our continual improvement programme. View our latest scores.

The conservation of the environment is a key component in the day-to-day running of the company. You can read more about our approach by downloading our Environmental, Low Carbon and Corporate Social Responsibility Policy.